Privacy Policy

PRIVACY POLICY for the website www.livegreen.lv

SIA “Zakka” Reg.No .: 40203034618 Address: Beberbeķu 5.līnija 8a, Rīga, LV-1020

1. Introduction SIA “Zakka” hereinafter - the Manager), on the website www.livegreen.lv (hereinafter - the Website) processes personal data obtained from the data subject - the Website user (hereinafter - the User). The Controller takes care of the User's privacy and protection of personal data, respects the User's right to the lawfulness of personal data processing in accordance with applicable law - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and free movement (Regulation) and other applicable privacy and data processing legislation. In view of the above, the Manager has developed this privacy policy for the purpose of providing the User with the information required by the Regulation. The Privacy Policy applies to the processing of data, regardless of the form and / or environment in which the User provides personal data (on the Website, in paper format, in person, or by telephone). The controller reserves the right to change these terms at any time. The visitor of the Website is obliged to independently check the content of the Website in order to get acquainted with the changes in the rules. 2. Identity and contact information of the manager The manager is SIA "Zakka", Reg.No. 40203034618. The manager's address is Beberbeķu 5.līnija 8a, Rīga, LV-1020, website - www.livegreen.lv, e-mail - info @ livegreen. lv, phone - 371 371 20301901. 3. Purposes of personal data processing, as well as the legal basis for processing If the User submits his / her personal data to the Manager by telephone, using the Website contact forms, e-mail or other mail, we store and use this information to perform or enter into a relevant service agreement, including customer identification, contract preparation and conclusion, service provision (fulfillment of contractual obligations), customer service, objection review and processing, customer loyalty, payment and settlement administration, debt collection and recovery for proving facts, maintaining and improving the website, for business planning and analytics, for planning and accounting, and we will process this data for information purposes. for the provision of information to public administration institutions and subjects of operational activities in the cases and to the extent specified in external regulatory enactments. The legal bases of data processing are for concluding and executing the contract, fulfilling regulatory enactments, in accordance with the consent of the Customer - data subject, our legitimate (legitimate) interests (for example, verifying the Customer's identity before concluding the contract; ensuring fulfillment of contract obligations; efficiency of the provision, etc. 4. Categories of personal data Categories of personal data - name, surname, personal identification number, e-mail or postal address, IP address, telephone number, content of the message or letter, etc. 5. Categories of recipients of personal data Data are disclosed to those employees of the Controller who need them to perform their direct duties in order to perform or enter into the relevant service contract.When acquiring and using personal data, we partially use the services of external service providers who strictly follow our instructions under the contract and which we continue to be under constant control 6. Data sub Categories of data subjects Categories of data subjects - the Controller's existing, former and potential customers, as well as other persons who express a wish to contact the Controller. 7. Data transfer outside Latvia The received data is not planned outside Latvia, the European Union or the European Economic Area, as well as will not be transferred to any international organization. At the same time, given that the Site is affiliated with Google and Facebook services, the Manager cannot guarantee that these companies will not transfer the data outside the European Union or the European Economic Area. 8. Data retention period We process and store the User's personal data for as long as there is a legal obligation for either party to retain the data. Once these circumstances have ceased, and unless otherwise stated in the data protection instructions, we will delete the personal data no later than three months after the original reason for retention no longer applies, unless we have a legal obligation to continue to retain the data. (for example, but not limited to, accounting or litigation purposes). 9. Access to personal data of the data subject The data subject has the right to receive access to the personal data of the data subject within one month from the date of submission of the relevant request. The User may submit a request for the exercise of his / her rights in writing in person, at the legal address of the Manager (presenting an identity document), by post, or by e-mail, signing with a secure electronic signature; Upon receipt of the User's request for the exercise of his / her rights, the Manager verifies the User's identity, evaluates the request and executes it in accordance with regulatory enactments. The User has the right to receive the information specified in regulatory enactments in connection with the processing of his / her data, the right to request access to his / her personal data, as well as to request the Controller to supplement, correct or delete them, restrict processing or the right to object to processing, insofar as this right (conclusion or performance of contracts). The data subject is not entitled to receive information if the disclosure of such information is prohibited in accordance with the law in the field of national security, national defense, public security, criminal law, as well as for the purpose of ensuring public financial interests in tax matters or supervision and macroeconomic analysis of financial market participants. 10. Processing of Cookies The Website collects data about visitors to the Website, thus enabling the Website Operator to evaluate how useful the Website is and how it could be improved. The Manager is constantly improving the Site to improve its use, so the Manager needs to know what information is important to visitors to the Site, how often they visit the Site, what devices and browsers they use, what region visitors come from, and what content they like to read. The Manager uses Google Analytics, which allows the Manager to analyze how visitors use the Site. You can learn more about how the basics of Google Analytics work on the Google website at https://support.google.com/analytics/answer/1012034?hl=enen&ref_topic=6157800. The Manager uses the collected data for its own legal interests in order to improve the understanding of the needs of the visitors of the Website and to improve the availability of the information published by the Manager. The visitor can stop collecting data from Google Analytics at any time, as described here: https://tools.google.com/dlpage/gaoptout/. The server hosting the Website can record requests sent by the visitor (device used, browser, IP address, access date and time). The data referred to in this paragraph is used for technical purposes: to ensure the proper functioning and security of the Site and to investigate possible security incidents. The basis for collecting the data referred to in this paragraph is the controller's legal interest in ensuring the technical availability and integrity of the Website. Cookies are small files that, each time a visitor visits the Website, the browser stores them on the visitor's computer in the amount specified in the visitor's browser settings. Individual cookies are used to select and tailor the information and advertisements offered to the visitor based on the content the visitor has viewed in the past, thus making the use of the Site simple, convenient and personalized for the visitors. Further information on cookies, as well as their deletion and management, can be found at www.aboutcookies.org. The Website uses cookies to collect the user's IP address and browsing information and to allow the Website to remember the visitor's choice. Cookies allow the Manager to track the traffic of the Website and the interaction of users with the Website - the Manager uses this data to analyze visitor behavior and improve the Website. The legal basis for the use of cookies is the controller's legitimate interest in ensuring the functionality, availability and integrity of the Website. The visitor can control and / or delete cookies of his choice. More information on this process is available here at www.aboutcookies.org. The visitor can delete all the cookies on his computer, and most browsers can be set to block the insertion of cookies on his computer. The visitor can opt out of cookies in the browser menu or https://tools.google.com/dlpage/gaoptout. In order to make the necessary settings, the visitor needs to familiarize himself with the rules of his browser. If cookies are blocked, the visitor will have to manually adjust the settings each time they visit the Website, and some services and features may not work. Statistics on visitors to the Site may be accessed only by those employees of the Manager who are responsible for the analysis of such data. Unless otherwise stated, cookies are stored until the action for which they were collected and are then deleted. In case the Forum's Website has a forum or comment option, in this case, the IP address as well as the data provided by the visitor is stored on the Website. Cookies containing this data can be stored for one year for your convenience (so that you do not have to rewrite it next time). 11. Third Party Websites We may work with third parties who are authorized to place third party cookies on our sites or our services, applications and tools with your consent. These providers allow us to provide you with a better, faster and more secure website experience. Please note that third-party cookies are subject to a third-party privacy policy, so we take no responsibility for these privacy policies. The site has a Facebook pixel tool installed. The purpose of this tool is to customize content and ads for Facebook users. To learn more about Facebook’s privacy policy, click here https://www.facebook.com/about/privacy/. You can also change your ad settings on your Facebook profile. 12. Right to submit a complaint to the supervisory authority The data subject has the right to submit a complaint to the supervisory authority (Data State Inspectorate). Documents are accepted by the Data State Inspectorate by post, electronic mail (documents signed with a secure electronic signature), as well as they can be left at 11/13 Blaumaņa Street, Riga, on the 1st floor mailbox. The Data State Inspectorate accepts e-mails received at the e-mail address info@dvi.gov.lv. 13. Validity of the Privacy Policy We reserve the right to change and supplement the content of this Privacy Policy from time to time to clarify the description of how we process your data. In light of the above, we encourage you to periodically review this Privacy Policy to keep you informed of the processing of your personal information on the Site.
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